IT Support Specialist

The mission of Riga Business School at Riga Technical University is to provide a modern and international education for leaders in a technology-based world. Riga Business School is located in Riga, Latvia, but provides studies for both local and foreign students. RBS provides two bachelor programs in Business Administration and IT Leadership, and a Professional MBA and Executive MBA, as well as coordinates several innovative educational programs with international partners.

We are seeking IT Support Specialist

(Full-time permanent job)


  • Ensuring continuity of technical support for lectures;
  • To provide advice and technical support to students, lecturers and staff;
  • hardware installation, configuration, maintenance and upgrading;
  • software installation, configuration and licensing;
  • Moodle and Google Classroom LMS consultancy for lecturers and students;
  • remote and semi-remote lecture set-up and recording;
  • cutting and uploading lecture videos to the cloud;
  • Maintenance and changes to RBS-maintained websites;
  • live video streaming;
  • Participating in IT systems development projects, proposing and implementing improvements to improve system efficiency and security;
  • Monitoring and management of RBS internal IT systems and infrastructure;
  • maintenance and administration of user access rights;
  • managing and coordinating IT issues related to network availability and security;
  • Maintenance and administration of the RBS ticketing system;
  • Preparation and maintenance of system documentation.


  • Higher or incomplete higher education in IT (can be a student);
  • skills in diagnosing and configuring software;
  • at least 1 year of experience in a similar position;
  • good understanding of programming languages: SQL, HTML, PHP, CSS, Java Script, PYTHON, SQL preferred;
  • Previous experience with WordPress preferred;
  • excellent knowledge of Latvian (C1 level) and good knowledge of English (B2 level);
  • good skills in working with computer programs, active directory and group policy management;
  • excellent collaboration, communication and presentation skills.


  • Salary EUR 1600.00 – 1800.00 gross depending on your skills and qualification,
  • an interesting and dynamic working environment in one of the most prestigious universities in Latvia,
  • to be part of RBS projects such as AI Studio (project “(EDIHLV) (project No. 101083983),
  • work opportunities with an office in the centre of Riga,
  • Health insurance (after the probationary period),
  • free use of the RTU gym, Ķīpsala swimming pool and sauna,
  • additional paid holidays in accordance with the RTU Collective Agreement.

CVs and motivation letters with the note “IT Support Specialist” please send us in an e-mail till May 5.

Thank you for your interest and please note that we will only contact candidates who are shortlisted for interviews. Please note that applications will be considered during the selection process and the vacancy may close before 5 May.

We support an inclusive working environment and candidates will be assessed solely on the basis of their achievements, qualifications, competencies.

By applying for the competition, the candidate agrees to the processing of his/her personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and storage at the Riga Technical University Human Resources Department. Personal data will not be disclosed to third parties without the candidate’s consent, except in the cases provided for in the laws and regulations in force in the Republic of Latvia.