Junior IT Support Specialist

The mission of Riga Business School at Riga Technical University is to provide a modern and international education for leaders in a technology-based world. Riga Business School is located in Riga, Latvia, but provides studies for both local and foreign students. RBS provides two bachelor programs in Business Administration and IT Leadership, and a Professional MBA and Executive MBA, as well as coordinates several innovative educational programs with international partners.

We are seeking Junior IT Support Specialist

(part-time job, 0.2-1 workload per month / fixed-term until 31.08.2025.)

MAIN RESPONSIBILITIES:

  • Administration of RBS Freshdesk.com / Jira ticket systems;
  • Ensuring continuity of technical support for lectures;
  • Installation, configuration, maintenance, and upgrading of hardware;
  • Installation, configuration, and licensing of software;
  • Moodle and Google Classroom LMS consultation for lecturers and students;
  • Setting up and recording remote and partially remote lectures;
  • Editing and uploading lecture video recordings to the cloud;
  • Maintenance and updating of websites managed by RBS;
  • Live video streaming;
  • Participation in the IT systems development projects team, suggesting and implementing improvements to enhance system efficiency and security;
  • Management and administration of user access rights.

REQUIREMENTS FOR THE CANDIDATE:

  • Higher or incomplete higher education in IT (can be a student);
  • Preferable work experience in a similar role;
  • Skills in diagnosing and configuring software;
  • Preferable experience with programming languages: SQL, HTML, PHP, CSS, JavaScript, PYTHON, SQL;
  • Ability to communicate effectively and solve technical problems;
  • Attention to detail, sense of responsibility, and ability to work in a team;
  • Excellent Latvian language skills (C1 level) and good English language skills (B2 level).

WE OFFER:

  • Salary from 5.90 to 7 EUR gross/hour;depending on your skills and qualification,
  • Flexible workload – flexible working hours depending on the overall workload of the IT team;
  • An interesting and dynamic working environment in one of the most prestigious universities in Latvia;
  • Job opportunities with an office in the center of Riga;
  • Additional paid holidays in accordance with the RTU Collective Agreement.

CVs and motivation letters with the note “Junior IT Support Specialist” please send us in an e-mail vakance@rbs.lv till February 28.


Thank you for your interest and please note that we will only contact candidates who are shortlisted for interviews. Please note that applications will be reviewed during the selection process, and the vacancy may be closed before the specified closing date.
We support an inclusive working environment and candidates will be assessed solely on the basis of their achievements, qualifications, competencies.
By applying for the competition, the candidate agrees to the processing of his/her personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and storage at the Riga Technical University Human Resources Department. Personal data will not be disclosed to third parties without the candidate’s consent, except in the cases provided for in the laws and regulations in force in the Republic of Latvia.